Toilet Rebate Program

If you have an old toilet you could be unknowingly wasting water! Since 1994, Federal Plumbing Standards have required low-flush toilets with maximum flush volumes of 1.6 GPF.

As of January 1, 2016, all toilets sold and installed within the State of California must be high-efficiency toilets, flushing at a maximum volume of 1.28 GPF.

Unfortunately, because toilets have an average life expectancy of 30 to 40 years, many high-flush toilets are still in use. Fortunately, the Department of Water and Power (DWP) is proud to offer a toilet rebate program that encourages our customers to change out high-flush toilets, resulting in thousands of gallons of water saved.


How the Toilet Rebate Program Works

  • You must be an authorized City of Big Bear Lake DWP account holder to qualify. 
  • Up to $50.00 Rebate: Replace toilet using 1.6GPF (Gallons Per Flush) with one using ≤1.28GPF. 
  • Up to $100.00 Rebate: Replace toilet using >1.6GPF with one using ≤1.28GPF.

Before Toilet(s) are Removed: 

  • Submit front-view of existing toilet and surrounding bathroom as proof of location.
  • Submit photos of MAKE, MODEL and YEAR OF PRODUCTION. MUST BE CLEARLY LEGIBLE. This information can be found stamped by the manufacturer inside of the toilet's tank.  
  • Submit photo of the GPF rate found stamped by the manufacturer on the inside or outside of the toilet's tank. 

Once Toilet(s) are Replaced: 

  • Submit front-view photos of the new toilet(s) in the same location as replaced toilet for verification of installation. 
  • Submit a photo or copy of the receipt/invoice paid in full. Invoices must be itemized. 
  • Email all photos to Photos must be of high enough quality so as to be legible and discernible. 
  • This guide is provided for taking the necessary photos. 

*Rebates are given as a credit on your water bill. If there is a tenant, we can issue the rebate as a check to the homeowner upon request.

*The GPF of a dual flush toilet will be taken as the average of the two flush modes. For example, a dual flush toilet that offers 1.6 GPF and 0.8 GPF, would be considered a 1.2 GPF toilet. 

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