In support of public health measures amid COVID-19, the BBLDWP lobby remains closed until further notice. Payments may be made online or using the drop box until further notice. Necessary access will be granted by appointment only. While indoor water audits are suspended, many rebates are still available and accommodations may be made. If you have questions or need an appointment please contact the office via phone or email. Thank you and be well!
En apoyo de la salud pública, el lobby está cerrado hasta nuevo aviso. Abierto solo con cita. Por favor llame con cualquier pregunta. Gracias y mantente saludable.
Water surveys, sometimes referred to as water audits, are a simple way to determine if you can save money while also saving our water supply. The DWP Conservation Department offers free water surveys.
Indoor Plumbing Survey Information
Surveys generally take about 10 to 15 minutes.
We set an appointment that is convenient for you. Appointments are available Monday through Friday 8:30a.m. to 4:30 p.m. and are scheduled at the top or bottom of the hour.
We can meet the homeowner, the tenant, or property manager, as long as we have the homeowner’s permission.
We inspect the kitchen faucet, bathroom faucet(s), showerhead(s) and toilet(s) to check for leaks and to see whether the plumbing fixtures are low-flow. Federal Plumbing Standards require that all new plumbing fixtures are low-flow/flush:
Toilets must have flush volumes of 1.6 gallons per flush or less
Faucets must have flow volumes of 2.2 gallons per minute or less
Showerheads must have flow volumes of 2.5 gallons per minute or less
If needed, we provide free replacement low-flow aerators for your kitchen and bathroom faucets, and free replacement low-flow showerheads.
If your toilets are high-flush toilets you may be eligible for our Toilet Rebate Program.