Indoor Plumbing Surveys

Water surveys, sometimes referred to as water audits, are a simple way to determine if you can save money while also saving our water supply. The DWP Conservation Department offers free water surveys.

Indoor Plumbing Survey Information

• Surveys generally take about 10 to 15 minutes.
• We set an appointment that is convenient for you. Appointments are available Monday through Friday 8:30a.m. to 4:30 p.m. and are scheduled at the top or bottom of the hour.
• We can meet the homeowner, the tenant, or property manager, as long as we have the homeowner’s permission.
• We inspect the kitchen faucet, bathroom faucet(s), showerhead(s) and toilet(s) to check for leaks and to see whether the plumbing fixtures are low-flow. Federal Plumbing Standards require that all new plumbing fixtures are low-flow/flush:
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    • Toilets must have flush volumes of 1.6 gallons per flush or less
    • Faucets must have flow volumes of 2.2 gallons per minute or less
    • Showerheads must have flow volumes of 2.5 gallons per minute or less
• If needed, we provide free replacement low-flow aerators for your kitchen and bathroom faucets, and free replacement low-flow showerheads.
• If your toilets are high-flush toilets (manufactured before 1994, which use 3.5 to 7 gallons per flush), you may be eligible for our Toilet Rebate Program.
• If you recently purchased a home in the Bear Valley, please read more about our Retrofit on Change of Service Program.

Interested? Request an Indoor Plumbing Survey