Pay / View My Bill

• Sign up for eBill (electronic/paperless statements): Call (909) 866-5050
• Sign up for Auto-Pay bank draft payments
  • Auto Pay Application 
    • If you use a bank draft your water bill will be automatically deducted from your checking or savings bank account on the due date (generally bi-monthly for residential accounts, monthly for commercial or multi-family).
• View the content of the back of your bill
• Mail
  • Please make checks payable to "DWP" and mail payment to:

Department of Water
P.O. Box 1929
Big Bear Lake, CA 92315

• Drop Box
  • Our drop box is open 24 hours a day for your convenience at 41972 Garstin Dr. Big Bear Lake, CA 92315
• In Person
  • Monday through Friday from 8 a.m. to 4:30 p.m. at: 41972 Garstin Dr., Big Bear Lake, CA 92315
  • DWP building is behind the Clean Bear Site - enter using the driveway between the Clean Bear Site and the Library.

• Phone: Credit or debit cards only. Please have your DWP account number and credit card number ready.
  • Call 866-238-4185 to pay by Visa or Mastercard (No Fee)
    • Also requires the street number for your BBLDWP Service address.
  • Call 877-698-6732 Visa, Mastercard, American Express or Discover  ($4.94 FEE)
    • After making your payment, please call the DWP office at 909-866-5050 during business hours and let us know your payment confirmation number.
  • If your service has been terminated for non-payment and you need it reinstated you must contact the BBLDWP during business hours to determine when it can be turned back on.
• American Express or Discover ($4.94 Fee Charged)
  1. Click on LOCAL PAYMENTS
     • State or Territory: select CALIFORNIA
     • Payment Entity: select BIG BEAR LAKE, CITY OF
       • Payment Type: Water Bill will automatically come up
     • Click on MAKE A PAYMENT